This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this website (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using technologies such as:
- Cookies – Data files placed on your device or computer, often including an anonymous unique identifier.
- Log files – Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to do so, we also collect your name, billing/shipping address, payment information, email address, and phone number. We refer to this as “Order Information.”
“Personal Information” in this policy refers to both Device Information and Order Information.
How do we use your personal information?
We use your Order Information to:
- Fulfill orders (including payment processing, shipping, and order confirmations)
- Communicate with you regarding your order or support
- Screen for potential risk or fraud
We use Device Information to:
- Screen for risk and fraud
- Improve and optimize our Site (e.g., analytics, performance tracking)
Sharing you personal Information
- We do not transfer consumer data to any external organizations under any circumstances.
- We have strict internal policies in place to prevent unauthorized sharing of user data.
- Mobile opt-in and consent are never shared with third parties for any reason.
- We may share personal information only to comply with legal obligations or protect our rights.
We use Google Analytics to understand site usage. You can learn more about how Google uses your data here or opt out here.
Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive support-related text messages from Happy Valley Farms at 706-418-1998. These messages are used for customer care purposes only and not for promotional or marketing purposes.
- Content Type: Users will only receive informational messages related to support or order assistance.
- Message Frequency: Message frequency will vary depending on the nature of the support request. Messages are only sent as needed.
- Message & data rates may apply.
- You may reply STOP to unsubscribe at any time or HELP for more information.
- For further assistance, contact us at 706-418-1998 or admin@happyvalleyfarms.com.
Data Transfer Commitment
We do not transfer consumer data to any external organizations under any circumstances, and we have strict policies in place to prevent unauthorized sharing of user data.
Do not track
We do not alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email.